This policy explains what information revisit collects, why we need it, who can see it and how you can delete it. revisit is run by Cranberry Enterprise, Pakistan.
We keep it simple: we only collect what we need to run your stamp cards, and we never sell your information.
What we collect
When you create an account
- Your phone number. This is how you log in. We send a one-time code to it by SMS.
- Your name. So businesses know who is scanning, and so we know what to call you.
When you use your stamp cards
- Your scan history. Each time you scan a QR code, we save which business it was, when you scanned, and whether the scan was approved or rejected.
- Your cards and rewards. How many stamps you have at each business, and which rewards you have used.
When you run a business
- Business details. Your business name, category, city, address, phone number and logo.
- Your stamp card. The number of stamps and the rewards you set.
- Your staff. The phone numbers and names of staff you add, and which scans each of them approved or rejected.
When you order a standee
- Your name, phone number, delivery address, city, any notes you add and, if you give it, your email address.
From your device
- Push notification tokens. If you allow notifications, your browser gives us a token so we can send alerts to that device, like "a customer is waiting for approval" or "you earned a stamp". It is not your phone number or your location.
- Basic technical data. To keep you logged in and keep revisit secure, we store your IP address, browser type and when you were last active.
We do not collect your location, your contacts or your payment card details.
Why we use it
- to log you in and keep your account secure
- to add stamps to your card and unlock rewards
- to show a business the scans they need to approve
- to send notifications you have allowed
- to deliver your standee and contact you about your order
- to answer your messages when you ask us for help
- to stop fraud, such as fake scans or fake accounts
- to understand how revisit is used, so we can make it better
Who can see it
Businesses where you scan
A business can see the customers who scanned at that business. That means your name, your phone number, your scans there, your stamps on their card and the rewards you used there. The business's staff can see this too.
A business cannot see your cards or scans at any other business.
Other customers
Other customers cannot see your name, number or stamps.
Companies that help us
We share only what is needed with companies that help us run revisit:
- an SMS provider, to send your login codes ([SMS PROVIDER])
- browser push services (from Google, Apple, Mozilla or Microsoft, depending on your browser), to deliver notifications
- our hosting provider, where our servers and database run ([HOSTING PROVIDER])
- our delivery partner, to bring your standee to you ([COURIER])
They may only use your information to do that work for us.
The law
We may share information if the law requires it, or if we need to protect people from harm or fraud.
We never sell your information and we never share it for advertising.
How long we keep it
- Your account, cards and scan history: while your account is open.
- Business details: while the business uses revisit, and for [RETENTION PERIOD] after it stops, in case the owner comes back.
- Orders: for [RETENTION PERIOD], for our accounts and any refund or delivery questions.
- Login codes: a few minutes, until they expire.
- Push notification tokens: until you turn notifications off, log out of that device or the token stops working.
- Technical data: for [RETENTION PERIOD].
When you delete your account, we delete or anonymise your information within [DELETION PERIOD], except anything we must keep by law, such as order records.
Delete your account
You can ask us to delete your account at any time:
- Send a WhatsApp message to 0336 3336781 from the phone number on your account.
- Write "Delete my account".
- We will confirm it is you and tell you when it is done.
When your account is deleted, your stamp cards, stamps and unused rewards at every business are gone and cannot be brought back. The businesses where you scanned will no longer see you.
If you own a business, deleting your account also closes your business on revisit, unless you first pass it to another owner. Talk to us and we will help.
You can also message us to ask for a copy of your information, or to correct anything that is wrong.
Keeping it safe
We use secure connections (HTTPS), limit who on our team can see your information, and use one-time codes instead of passwords. No system is perfectly safe, so please keep your phone locked and never share your login code.
Children
revisit is not meant for children under [MINIMUM AGE]. If you think a child has given us their information, message us and we will delete it.
Changes to this policy
When we update this policy, we change the "last updated" date at the top. If a change is important, we will tell you in revisit or by SMS or WhatsApp.
Contact us
- WhatsApp: 0336 3336781
- Email: [email protected]