FAQ
Questions and answers
Quick answers for customers and business owners.
For customers
No. Open your phone camera and point it at the QR on the shop counter. Your stamp card opens in your browser. There is nothing to install.
You need internet for a moment when you scan, from mobile data or the shop's Wi-Fi if they share it. Without it, your scan cannot reach the shop, so the stamp cannot be added.
Yes. A shop can set more than one reward on the same card, like a free drink at 5 stamps and a free meal at 10.
Each reward can be used once per card. When your card is full, it starts again and the rewards unlock again.
Each reward can be used once per card. When your card is full, it starts again and the rewards unlock again.
No. Each shop has its own card. Stamps you collect at one shop stay on that shop's card.
For businesses
When a customer scans your QR, the request shows up on your phone. Check they have bought something, then tap approve. The stamp lands on their card straight away. If something is not right, tap reject.
Nothing is added until you approve it. If a customer scans twice for one visit, approve one scan and reject the other. A scan you do not answer runs out after a while, and no stamp is given.
Yes. Add your staff to your business and they can approve scans from their own phones.
Just a smartphone with internet and the QR standee on your counter. No till system, card machine or printer.
Standee and orders
Your standee arrives in 3 to 4 days. Delivery is free.
You can pay cash on delivery when your standee arrives.
Log in with your phone number, link the standee's QR code to your business and set your rewards. Then put it on your counter where customers can see it.
You can read the full details on our refund policy page.
Account and privacy
With your phone number. We send you a one-time code, you type it in and you are in. There is no password to remember.
Your cards are saved to your phone number, not your phone. Log in with the same number on your new phone and your stamps are all there.
Yes. One phone number is one account. You can collect stamps at other shops and run your own business from the same account.
No. A shop only sees the card you have with them. Your cards at other shops stay private.
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